FAQ

1. Are your products original and licensed?

Yes. All software sold on Softwere is 100% original and comes with a valid license key. We do not sell cracked or pirated software.

2. How will I receive my product?

All products are delivered digitally. You will receive your license key and download link via email shortly after your payment is confirmed.

3. How long does delivery take?

Most orders are processed and delivered within minutes. In some cases, it may take up to a few hours. If you haven’t received your product within 12 hours, please contact us.

4. Do you offer refunds?

No. Due to the nature of digital products, we do not offer refunds. Please check the product details carefully before making a purchase.

5. Can I exchange a product if there's an issue?

Yes. We accept exchanges if:

• The license key is invalid

• You received the wrong product
  Exchange requests must be made within 48 hours of purchase.

6. What payment methods do you accept?

We accept a variety of secure payment methods. During checkout, you’ll see all available options for your region.

7. Is it safe to purchase from your site?

Yes. Softwere uses secure payment processing, and we do not store your payment information.

8. Can I use the software on more than one device?

It depends on the product. Some licenses are for single use only, while others allow multiple activations. Please refer to the product description for specific details.

9. What if I entered the wrong email when ordering?

Please contact us immediately at softwereteam@gmail.com with your correct email and order details. We will do our best to assist you.